Now, you’ll notice it’s a bot because it responds like I did not understand my particular message.īut please follow along with this because it’s going to finally get you through to customer support. So thanks for messaging me, which topic best fits your needs. So I was writing to inquire about PayPal to MPesa withdrawals, getting refunded to my paypal account instead of getting to my MPesa. Let’s say payments, what can I do to help you with your PayPal payment? So for example, if I click on that, say get started. Now, what happens is that you’ll get through pre-qualification by a bot.
PayPal, and it’s the one with a verified tick. So for example, what happens is that when you contact PayPal, and this is their Facebook page. So please bear with them if they don’t reply to you as soon as you want them to.Īnd finally, Facebook is another alternative. Now, the downside to calling them that we looked at previously is that most people due to COVID and all that are working from home, you may or may not get somebody getting to the phone, but try and use these particular messages.Īnd you can also see that due to COVID-19 impact responses will be delayed. So from Twitter, you can either tweet them a message, but if it contains sensitive details, then ensure that you use – send us a private message. So if you have a question, or if you have an issue with your PayPal account verification, limitation, just try and use PayPal support via social media channels, that is Facebook and Twitter. So Twitter is known for its efficiency, in terms of replies, in terms of response and all that. Now, why am I saying you use social media? Because I know it works and it is faster. Now, if you want faster replies, use social media. Those are some of the few ways you can contact PayPal from their website.
So you can either check out for solutions on the Help Center, ask the community or even call them using the number provided under the Contact Us section. Now, really depending on where you are in the world, the number may be different.īut the customer service hours are Monday through Friday 9AN to 5:30PM local, South African time. So let’s say we want to call and speak to a human being.Īnd what happens is that you’re going to get a one time passcode that will be prompted when you call the number below. Now, if you decide to call people, please note that for example, as in Kenya, you need to have enough credit, because you’re going to wait in line for a while really depending on how many people have called. The resolution center, and mostly this resolves transactions or account issues. Now, depending on when you’re available on PayPal, there are a couple of people who are available that can help you with getting your issue resolved. So the first way is to use this section search for your particular query and see if there’s a response, or an answer that will work for you. Now, this is just about the common issues that you may be going through, let’s say, PayPal, maybe issue with verification, maybe somebody asked for a refund, and all that, or you want to dispute or your account is limited, because these things do happen. Once you do that, you’ll get to a point where we have the Contact Us message, just click on that.Īnd from this particular page that we have here, it’s the Help Center.Īnd these are they’re a bunch of options or questions that can help you without contacting PayPal customer service. Hi, my name is David and if this is your first time watching my videos, and you get value, kindly like the video and share it with your friends, so that we can all learn together.Īnd if this video is of value to you, kindly leave a comment below.Īnd the simplest way to contact PayPal is just by scrolling to the bottom.
#Call paypal credit customer service how to#
In this video, I’ll show you how to contact PayPal customer support and get a reply for your issue.
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